Details

Description

Our client is seeking an eCommerce Sr. User Experience designer to lead at the forefront of site design and innovation, and has an absolute commitment to delivering the best possible user experiences to our customers.  customers’ needs, desires and potential sit at the centre of everything we do.

As a highly experienced UX Designer within the Ecommerce Content Team, you will work together with a range of stakeholders and executive teams from across our business to deliver strong and successful designs for a variety of projects and products, working from concept through to delivery and beyond. You are recognized as an expert in user-centered design principals.

You will collaborate with designers and developers to build rich, interactive experiences across a diversity of ecommerce site areas. The future can be comprised of anything from large-scale websites and content management systems, to microsites, advertising, mobile phone applications or even event kiosks.

A superior user experience is your passion! You can predict and describe user behavior, define business requirements with senior management and are equally at ease sketching with designers as negotiating feature sets with tech teams. You are a strategic thinker and can translate complex ideas into simple tasks for the customer to perform. You will make tangible recommendations based on user research results. You will design and develop user research and usability testing programs.

Please be prepared to show examples of your work – not only the final site/product, but also the documentation you created for the project, such as sitemap, wireframes and/or detailed specifications.

Requirements

QUALIFICATIONS
• At least 5 – 10 years in the ecommerce retail, transactional or interactive space as an Information Architect, Interaction Designer or other related role.
• A strong portfolio that demonstrates your core skills across a variety of project types but especially ecommerce (website, microsite, mobile, advertising, CMS, intranet, etc).
• BA/BFA in communication, multimedia, human cognitive development, design, psychology or related field

USER EXPERIENCE PLANNING SKILLS
• Excellent client handling and presentation skills
• Proven ability leading business requirements gathering, benchmarking, content audits and feature set definition
• Experience conducting or assisting in user research and usability testing to create personas, user journeys and generate analysis
• Produce documentation including, but not exclusive to wireframes, sitemaps and functional specifications
• Apply knowledge in human factors, cognitive psychology, ethnography, anthropology and the user-centered design process to product design flow paths.

DESIGN AND TECHNICAL SKILLS
• Strong conceptual ability and understanding of marketing and branding principles
• Keen visual sense and knowledge of basic design techniques such as page composition, hierarchy of information and color theory
• Ability to provide rationale behind strategic, architectural and design decisions and to disseminate information to both creative and technical teams, including (offsite) third-party vendors
• Creative toolset expertise in: Illustrator, Visio, OmniGraffle, Morae, or Axure and familiarity with Flash, HTML, CSS and Javascript-based effects
• Thorough knowledge of rich internet applications and Web 2.0 technology
• An understanding of platform constraints, browsers and accessibility guidelines
• Support Quality Assurance (QA) and User Acceptance Testing (UAT): test participant, issue identification and resolution

CULTURAL FIT
• Detail oriented thinker with an ability to also see the big picture
• Customer focus is your passion
• Entrepreneurial spirit and ability to thrive in fast-paced, multi-disciplined, highly creative environment
• Interest in emerging interaction trends and new technologies, as well as a forward-thinking mindset
• Self-starter with an ability to manage deliverables on deadline across simultaneous projects

In addition the following experience would make you an exemplary candidate:
- strong conceptual and creative skills, with the ability to effectively share your ideas from concept through prototypes to senior management and support staff.
- strong visual and written communication skills
- knowledge of current technologies and design practices within the online environment
- experience with a variety of design and development methodologies
- experience working with large project teams
-experience working in an ecommerce retail environment