Pailin Group Executive Search
Manager, Network Engineering
Richardson, TX, US
Job Description
WHAT YOU"LL BE DOING:
As the Network Engineering Manager you will provide leadership for a team of network engineers responsible for the implementation and support of a global wide area network of over 260 locations, inclusive of voice, data (LAN/WAN) and contact center solutions. The successful candidate will create technology road maps, manage budgets, oversee projects, manage service level agreements, build/maintain vendor relations, and ultimately maintain accountability to our internal business customers.
You Will Be Trusted To
Manage network design, lead network solution implementations and direct troubleshooting activities for service outages.
Maintain and optimize network services to increase stability, maximize availability and control costs while maintain PCI compliance where necessary
Define and maintain standards for network solutions across the enterprise.
Understand, develop and improve procedures for network data center operations
Manage internal and external service level agreements for network availability
Provide timely and accurate communications to stakeholders as required
Manage initiatives for improving contact center solutions, advising on best practices and identifying continuous improvement opportunities
Evaluate vendor proposals and determine the best fit for the company’s needs
Develop/maintain strong relationships with internal customers as their primary point of contact for network services
Develop/maintain strong relationships with service providers
Recruit, mentor, and build an effective organization in support of network services
Negotiate and contract with consultants, technical personnel and vendors for services and products
Develop, maintain and test disaster recovery plans
Lead capacity planning, tuning and network infrastructure planning in the data center
Builds Effective Teams: You successfully partner with your colleagues and customers to deliver timely results. You effectively collaborate with a diverse group of individuals to maintain a wide perspective while accomplishing a common goal.
Communicates Effectively: You demonstrate oral and written communication skills that are clear, concise and professional. You are an active listener with interest in others’ insights and points of view.
Decision Quality: You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
BenefitsCompetitive base salary
Annual Bonus
Medical, Vision and Dental benefits
401k with company match
Employee Stock Purchase Program
Community involvement opportunities
Onsite gym and cafe
Much, much more
Qualifications
WHAT WE ARE LOOKING FOR:
Bachelor's degree, preferably IT or Computer Science discipline
10+ years network engineering experience
5+ years managing senior technical resources and network engineers
Demonstrated experience in the development of comprehensive proposals
Extensive experience in – Cisco networking, data and voice convergence, video conferencing services, cloud services network integration, wireless technologies, supplier management for carriers and service providers
In depth understanding of TCP/IP networking, subnetting, OSI model, and related
Extensive technical knowledge and experience managing and maintaining large-scale, highly available, Internet facing networks
Extensive experience troubleshooting multi-tier Internet applications platforms and cloud networking interfaces
Experience with converged and software defined networking
Experience implementing pragmatic network security and audit controls
Analytical and critical thinking skills
Solid understanding of network configuration and troubleshooting on a range of server operating systems
Experience with contact center solutions
To Apply
Please forward resume along with compensation requirements to Robert Martin at rmartin@pailingroup.com
