Area Manager

Client Information:

Our client is an industry leader in medical supplies since the 1950’s and is a service organization dedicated to fulfilling the medical supply needs of consumers and the caregiving community with a focus on customer satisfaction. Their overall satisfaction rating of 99% and they certainly take pride in maintaining that score.

Job Summary:

We have an immediate opening in our Walnut Creek, CA sales office for an Area Manager. The primary function of this position is responsibility for the sales and operations of the office, including daily activities of sales office staff and distribution center. 


  • Medical, Dental and Vision

  • 401(k)

  • Personal, Sick and Vacation Days

  • Flexible Spending Account

  • Life & Disability Insurance

  • Education Assistance

  • Employee Discounts

 Key Job Responsibilities:

  • Achieve sales, expense, and operating income budget

  • Supervision and direction of office and distribution center staff

  • Motivation of personnel through positive reinforcement, team environment, communication of clear objectives, and performance reviews

  • Conduct monthly Quality Control reviews and review with CSRs

  • Responsible for Sales Office semi-annual business plan

  • Develop and implement center budget semi annually

  • Implement corporate sales strategies with quantifiable objectives specific to the market

  • Participate in community organizations to enhance visibility

  • Understand competitive forces and develops strategies to overcome them

  • Maintain sales coverage for vacant sales territories

  • Participate in monthly Area Manager meetings

  • Maintain accounts receivable at corporate objective

  • Work ship not billed to achieve corporate objective

  • Monitor and distribute work via Right Fax and Work Flow to ensure customer service level expectations are met

  • Ensure timely and accurate resolution of assigned Onyx incidents

  • Process time cards, deposits, etc.

  • Responsible for regulatory compliance and sales office audits

  • Interview, select, ensure orientation and training, and when necessary discipline and/or discharge departmental personnel

  • Inventory preparation

  • Safety/OSHA/facilities management

  • Miscellaneous projects as assigned by manager


  • Bachelor’s degree

  • 5 years customer service supervisor/management experience

  • Proven track record of achieving sales, expense, and operating income budgets

  • Sales aptitude and problem resolution

  • Experience with financial planning and budget issues

  • Familiar with managed care and third party programs

  • Excellent written and verbal communication skills

  • Capable of building effective sales teams within the sales location and achieving success in a fast-paced, changing industry

Well qualified professionals please forward current resume, cover letter, compensation requirements along with interview availability to the Pailin Group PSC

Roxxanne Miller - Sales & Marketing Group Manager at