Area Manager - Tukwila, WA

Pailin Group Executive Search

Area Sales Manager - Tukwilla, WA

Job Summary:

Immediate opening in Tukwila, WA Sales Office for a Customer Service Manager (Area Manager). As a Customer Service Manager (Area Manager), you are responsible for the sales and operations of the Tukwila office, including the daily activities of the office staff and the distribution center. 

Salary & Benefits:

  • Competitive annual salary plus bonus potential

  • Medical, Dental and Vision

  • 401(k)

  • Personal, Sick and Vacation Days

  • Flexible Spending Account

  • Life & Disability Insurance

  • Education Assistance

  • Employee Discounts

Key Job Responsibilities:

  • Achieve sales, expense, and operating income budget

  • Supervision and direction of office and distribution center staff

  • Motivation of personnel through positive reinforcement, team environment, communication of clear objectives, and performance reviews

  • Conduct monthly Quality Control reviews and review with CSRs

  • Responsible for Sales Office semi-annual business plan

  • Develop and implement center budget semi annually

  • Implement corporate sales strategies with quantifiable objectives specific to the market

  • Participate in community organizations to enhance visibility

  • Understand competitive forces and develops strategies to overcome them

  • Maintain sales coverage for vacant sales territories

  • Participate in monthly Area Manager meetings

  • Maintain accounts receivable at corporate objective

  • Work ship not billed to achieve corporate objective

  • Monitor and distribute work via Right Fax and Work Flow to ensure customer service level expectations are met

  • Ensure timely and accurate resolution of assigned Onyx incidents

  • Process time cards, deposits, etc.

  • Responsible for regulatory compliance and sales office audits

  • Interview, select, ensure orientation and training, and when necessary discipline and/or discharge departmental personnel

  • Inventory preparation

  • Safety/OSHA/facilities management

  • Miscellaneous projects as assigned by manager


  • Bachelor’s degree

  • Three years customer service supervisor/management experience

  • Proven track record of achieving sales, expense, and operating income budgets

  • Sales aptitude and problem resolution

  • Experience with financial planning and budget issues

  • Familiar with managed care and third party programs

  • Excellent written and verbal communication skills

  • Capable of building effective sales teams within the sales location and achieving success in a fast-paced, changing industry

    Forward resume, salary requirements and interview availability to Roxxanne Miller -