Job Description:
This person reports to the Networking Services Manager and will be responsible for the management of the Systems Engineering Team, leading the design, implementation and management of Corporate Infrastructure including Server and Virtualization Platforms, Identity and Access Management, Public and private Cloud, as well as Data Protection.
This individual will be relied upon to ensure service delivery, and will alert Management to conditions that may affect the integrity of those systems. This individual will provide a key escalation point for systems performance and availability, as well as security related concerns.
This person will work directly with IT groups, vendors and customers on projects/challenges to effectively incorporate cost effective and efficient technology solutions into the existing landscape. This individual will evaluate, test, and assist in the selection of hardware, software and management solutions that promote the performance and reliability of business applications and processes.
Job Responsibilities
Lead and directly manage Server Engineering team, developing and managing internal team members ensuring accountability and performance objectives are met
Lead the design, installation, configuration and maintenance of core Infrastructure services such as Nutanix and VMware Hypervisors, Windows/Linux OS, Active Directory, DHCP and DNS, Group Policies, Data Protection, as well as Private and Public Cloud
Lead the team in providing advanced technical support, service management and escalation services in areas of responsibility
Manage vendors and service delivery across all organization Private and Public Cloud environments including IaaS, PaaS and SaaS workloads
Develop, document, maintain and enforce Global Standards and Policies within areas of responsibility
Develop, maintain and execute standard procedures for installation, maintenance and vulnerability management of Hardware and Software
Lead global cross-functional teams and vendor resources in successful delivery of medium to large projects
Perform capacity management functions for Infrastructure landscape, reporting on key metrics and forecast demand
Perform Lifecycle Management functions, projecting Capital Refresh demand and Reporting/Maintaining important Hardware and Software Maintenance and Support
Lead and Manage Infrastructure Change Management process
Ensure that the organization’s Business Continuity objectives are documented and supported with appropriate Business Continuity Plans which are regularly tested, measured and reported to the organization and Business stakeholders
Install, configure and maintain Server management systems such as HP Insight Manager, VMware vSphere, Powershell/Scripting, SCCM/Microsoft Endpoint Configuration Manager and SCOM/Azure Monitor
Install, configure and maintain systems including Enterprise grade Server and Hyper converged systems, SAN and Networking switches, and Enterprise Data Protection
Participate in IT vendor RFP process as required, assisting in selection process aligned with the organizations Procurement, Legal, and Data Privacy personnel
Develop project plans, capital spending authorization requests and provide Project Management services organizational IT and Business driven Projects
Manage Privileged Account Management solution
Required Experience and other Qualifications:
Bachelor’s degree in Computer Science or related field. MBA Preferred.
At least 3-5 years track record of progressive and direct management of effective people, teams and vendor resources
At least 3-5 years experience at Enterprise level - IT Infrastructure Design Implementation, Operational Management, Compute, Storage and Network
Highly developed SME experience and expertise in areas of responsibility
Technical ability and knowledge to quickly integrate, implement and document new technologies while supporting and maintaining the existing core Infrastructure
Experience managing vendors,service providers, solutions for monitoring Infrastructure performance, reliability and stability
Strong written and oral communication abilities, comfortable interfacing with all levels of the organization’s IT and Business leadership
Demonstrated ability to work within a cross functional team environment to deliver project tasks and assignments on time and on budget
Track record of identifying opportunities for improvements and sponsoring projects to management
TO APPLY _ Please forward resume along with compensation requirements to Paul Martin at pmartin@pailingroup.com
pailingroup.com
